SHORT VACANCY NOTICE
Open to Internal and External Candidates

Position : ICT Assistant
Organizational Unit : Information Management & Technology (ICT)
Duty Station : Yemen, Aden
IOM Classification : G4
Type of Appointment : Special Short-Term (SST) Graded Contract, 3 Months (With a possibility of renewal)
SVN No. : SVN2020/075
Estimated Start Date : As soon as possible
Closing Date : Monday 29 June 2020

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Organizational Context and Scope:
Working under the overall supervision of the Senior Resources Management Officer in Sana’a, Yemen and the direct
supervision of the Program Coordinator (Information Management and Technology) and in close coordination with the Global ITC Service Centre in Manila, the incumbent will be part of a team responsible for the maintenance of the IOM IT infrastructure of the mission. In particular, he/she will undertake the following tasks

Core Functions / Responsibilities:

1. Provide support, troubleshooting and necessary maintenance of network and system devices including servers, switches, routers, and other relevant devices;
2. Install and configure desktops, laptops, mobiles, printers, scanners and other IT hardware for end users in the mission;
3. Provide general assistance in the configuration of servers and active LAN components including wireless devices and other security appliances;
4. Provide tier-1 helpdesk support to all end users within the mission and those located in remote sites;
5. Carry out the proper maintenance and upgrade of operating systems, as well as end user applications and software;
6. Provide support to IOM’s corporate applications and other in-house developed software;
7. Implement virus detection using Webroot through proactive monitoring, removal and prevention;
8. Maintain a periodic inventory of all IT equipment used within the mission and its remote sites;
9. Perform other related duties as required by his/her supervisor.

Required Qualifications and Experience
EDUCATION

• University Degree in computer science, computer engineering or related discipline or an equivalent combination of Education and Training in database maintenance and upkeep.

EXPERIENCE

• Minimum Four Years Experience (Two Years for Degree Holders) in ICT related functions such as IT and/or Database Management, or a combination of study, training and professional work in a related field;
• experience in networking environment (LAN/WAN);
• Ability to work under pressure; ability to work independently;
• Experience with Windows Server software in a multi-site environment, TCP/IP, MS Office, Antivirus Software and IT utilities. Experience with HP/Compaq, IBM and Cisco equipment.
• preferably in the Humanitarian or Development Fields; Experience working in an International Organization.
• Previous experience working in a similar capacity in the United Nations advantageous;

Languages
English and Arabic

Required Competencies
Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Only candidates residing in the country of the duty station within commuting distance of the duty station will be considered.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, national of the country with automatic right to live and work in the country, and security clearances.

Female with the above qualifications are encouraged to apply.

How to apply:

Interested candidates are invited to submit their applications via the following link
https://iom.akhtaboot.com/en/yemen/jobs/aden/136619-SVN2020-075-Aden-ICT-Assistant-G4-at-IOM-Yemen

All applications should include a functional email address, mobile numbers and detailed curriculum vitae (CV).
“Only shortlisted candidates will be contracted”

Posting period:
23 June 2020 to 29 June 2020